Last Updated: August 03, 2026
Effective Date: August 03, 2026
Anhui Techu Electric Technology Co., Ltd. (hereinafter referred to as “we”, “us” or “our”), the operator of the official TCHUTEKO website (domain: www.tchuteko.com, hereinafter referred to as “this Website”), recognizes the importance of personal information to you and is committed to protecting your privacy and security. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit, register for or use the services of this Website, as well as the rights you are entitled to.
Please read carefully and fully understand all contents of this Policy before using this Website. By ticking the consent box or continuing to use the services of this Website, you are deemed to have read, understood and agreed to accept all terms of this Privacy Policy.
1.Scope of Personal Information We Collect
We follow the principles of “lawfulness, legitimacy and necessity”, and only collect the minimum necessary information directly related to the provision of services. The information collection scenarios are as follows according to the specific functions you use:
1.1 User Registration and Account Login
When you register an account on this Website, we will collect the following information to complete identity verification and service activation:
- Basic identity information: full name, mobile phone number, email address
- Enterprise information: company name, location, industry category
- Account credentials: login password set by yourself (stored in encrypted form)
1.2 Online Consultation and Product Inquiry
When you submit requests through forms such as “Contact Us”, “Get a Quote” or “Technical Support”, we will collect:
- Your full name, company name, phone number and email address as filled in the form
- Product models you inquire about, requirement descriptions and message content
1.3 Document Download and Subscription
When you apply to download product manuals, technical whitepapers or subscribe to industry information, we will collect:
- Your full name, company name and email address
- Records of documents you apply to download and your subscription preferences
1.4 Website Access Logs
During your browsing of this Website, we will automatically collect the following information to ensure the secure operation and performance optimization of the Website:
- Device information: IP address, browser type, operating system version
- Access behavior: access time, browsed pages, duration of stay, source channel
- The above information is log data and is not directly associated with your true identity.
2.How We Use Your Personal Information
We use your personal information strictly for the following purposes, and will not exceed the reasonable scope directly related to the collection purposes:
- Provision of core services: To complete account registration and login, respond to your product consultation and quotation requests, deliver technical materials, and handle after-sales services.
- Business communication: To communicate with you via phone, email or WeChat regarding products, solutions or cooperation matters you are concerned about.
- Information push: To send you product updates, technical updates, industry exhibitions and marketing event information with your consent; you may unsubscribe at any time.
- Website optimization: To analyze access data to improve website layout, browsing experience and service quality.
- Security and compliance: To prevent cyber attacks, fraud and other illegal activities, and fulfill obligations stipulated by laws and regulations.
3.Use of Cookies and Similar Technologies
To ensure the normal operation of the Website and improve your browsing experience, this Website will store necessary Cookie files on your device.
- Necessary Cookies: Used to maintain login status and remember your preference settings. They are essential for the operation of the Website and cannot be disabled separately.
- Analytics Cookies: Used to count visit volume and page behaviors, helping us optimize website content.
- You can clear or disable Cookies through your browser settings, but this may cause some functions of the Website to be unavailable.
4.Sharing, Transfer and Public Disclosure of Personal Information
4.1 Sharing
We do not sell, rent or trade your personal information to any third party. We may share necessary information with partners only under the following circumstances:
- As required for the performance of contractual obligations, we may provide your name, contact information and delivery address to our logistics, after-sales and technical support service providers, and we will bind them to strict confidentiality obligations through agreements.
- Based on your explicit consent or active request.
- To respond to litigation, arbitration or other legal procedures, or as required by competent authorities in accordance with the law.
4.2 Transfer
In the event of company merger, division, acquisition or asset transfer, your personal information may be transferred accordingly. We will require the transferee to continue to be bound by this Policy; otherwise, we will obtain your consent again.
4.3 Public Disclosure
We will not publicly disclose your personal information except as required by mandatory laws and regulations.
5.Storage and Security Protection of Personal Information
- Storage location: All your personal information is stored on servers within the territory of the People’s Republic of China. If cross-border transmission is indeed required, we will conduct a security assessment in accordance with the law and obtain your separate consent.
- Retention period: We only retain your personal information for the minimum period necessary to achieve the processing purposes. Account information will be retained for 15 working days after your account cancellation and then deleted; if otherwise stipulated by laws and regulations, such provisions shall prevail.
- Security measures: We adopt industry-standard security technologies and management systems, including data encryption, access permission control, security audit and regular backup, to prevent information leakage, tampering or loss.
- Incident handling: In the event of a personal information security incident, we will immediately activate the emergency response plan, take remedial measures, report to the regulatory authority in accordance with the law, and notify you when necessary.
6.Your Rights Regarding Personal Information
In accordance with relevant laws and regulations, you enjoy the following rights as a personal information subject:
1.Right to know and decide: You have the right to understand our information processing rules, and to decide whether to provide information and whether to agree to non-essential information processing activities.
2.Right to access and copy: You can query your personal data in the account center, or contact us to apply for a copy of your personal information.
3.Right to rectify and supplement: If your information is incorrect or incomplete, you can modify it in the account center by yourself, or contact us for assistance.
4.Right to deletion: You have the right to request the deletion of your personal information under the following circumstances:
- The processing purpose has been achieved, cannot be achieved, or is no longer necessary
- We process information in violation of the agreement
- You withdraw your consent
- Other circumstances stipulated by laws and regulations
5.Right to withdraw consent: You may withdraw your previous authorization and consent through account settings or by contacting us. Withdrawal does not affect the information processing activities carried out before the withdrawal.
6.Account cancellation: You can apply for account cancellation through “Personal Center – Account Security” on the Website. After cancellation, we will delete or anonymize your information within the statutory time limit.
7.Updates to This Privacy Policy
To adapt to updates of laws and regulations and business development needs, we may revise this Privacy Policy from time to time. The revised policy will be published on this Website with the updated date indicated. For material changes, we will notify you separately through website announcements or emails. Your continued use of this Website after the policy change shall be deemed as your acceptance of the revised version.
8.Contact Us
If you have any questions, comments or complaints about this Privacy Policy, or need to exercise your personal information rights, please contact us through the following channels:
- Company Name: Anhui Techu Electric Technology Co., Ltd.
- Contact Email: techudongli@techu.com.cn
- Contact Phone:+86-18056026714
- Address: Hefei City, Anhui Province, China
We will generally respond to and handle your request within 5 working days after receiving it.